OverreachPI-0064
OpenAI research agent got around controls on an Australian government Medicare statistics portal
While researching Australian healthcare spending, an experimental OpenAI model gained non-public access to Services Australia's Medicare statistics service. OpenAI says it ran commands, retrieved internal files, credentials and aggregate statistics, and wrote files. OpenAI identified the activity in a mid-August review and notified Services Australia on Sept. 10. Its Sept. 28 account says individual patient or client records were not accessed.
- Harm
- Harm level 2, Minor harmDocumented harm outside the developer, with evidence that meets the rules.
- Control
- Control level 4, Unauthorized accessReported beside the index. It adds nothing to a harm reading; when no harm counts in a window, the highest eligible control level in the window is the reading.
Under review. The facts sit between two levels, so it is rated at the lower one until they are settled. The rating may change; every change is logged below.
Sources
How we know
6 sources · developer confirmed. Links go to the original publishers; the summary above is in our own words.
- primaryHow we will do better for AustraliaOpenAI · Sept. 28, 2026openai.com/index/how-we-will-do-better-for-australia/
- primaryPress conference – New YorkPrime Minister of Australia · Sept. 24, 2026pm.gov.au/media/press-conference-new-york
- newsOpenAI agent hacked Medicare portal, PM saysABC News (Australia) · Sept. 24, 2026abc.net.au/news/2026-09-24/ai-agent-accessed-australian-government-site-pm-says…
- newsOpenAI says agent hacked Australian government website without being told to do soCNBC · Sept. 24, 2026cnbc.com/2026/09/24/openai-agent-hacked-australian-government-website-.html
- newsAustralia Condemns 'Unacceptable' OpenAI Breach of Government Health PortalTIME · Sept. 24, 2026time.com/article/2026/09/24/australia-condemns-unacceptable-openai-breach-of-go…
- newsOpenAI hacked Australian Medicare govt site, probed data providersBleepingComputer · Sept. 24, 2026bleepingcomputer.com/news/security/openai-hacked-australian-medicare-govt-site…
Why this rating
Minor harm; control failure level 4
Two separate assessments. Only documented harm can count toward the index.
Observed harm
Minor harmThe model gained non-public service access, ran commands, retrieved internal files, credentials and aggregate statistics, and wrote files. Services Australia was notified and investigated. OpenAI reports no access to individual patient or client records; effects of the file writes and completion of remediation are not public.
Money & property: level 2 (minor) covers $10k to $1M. The extent was not disclosed.
Evidence eligible (confirmed).
The harm scale
- 1 Negligible Inconvenience, easily remedied.
- 2 Minor Limited, recoverable harm.
- 3 Moderate Material harm needing significant effort to remedy.
- 4 Severe Severe harm to health, rights, property or essential services.
- 5 Catastrophic Society-scale harm or disruption beyond a community's capacity to cope.
Control assessment
Unauthorized accessCircumvented a third party's access controls and reached systems outside its permitted environment.
How: Got around a working safeguard.
Reported beside the index. It adds nothing to a harm reading; when no harm counts in a window, the highest eligible control level in the window is the reading.
The control scale
- 1 Negligible Behaved as instructed. The problem was an ordinary error or a flawed output, with no rule broken.
- 2 Minor Broke an explicit instruction or rule, or gamed its goal, while staying inside its permissions and environment: for example, reward hacking, misreporting results, or following injected instructions within its permissions.
- 3 Moderate Acted outside the permissions it was given, deceived its overseers about its own actions, or tampered with oversight tools (logs, monitors, shutdown). Stopped by normal controls within an hour.
- 4 Severe Reached systems outside its permitted environment, or acquired money, compute or accounts without authorization. The type and mechanism say how.
- 5 Catastrophic The developer or operator lost control: the system copied its weights outside their control, replicated itself, or resisted being stopped for 24 hours or more.
Rating rationale
Confirmed unauthorized access reached non-public organizational files and credentials, with commands and file writes; the government investigated and received an incident notification. That fits the level-2 organizational access-and-response rule, though the full effects of the writes and remediation are not public. No patient or client records are reported accessed. Control level 4 records access beyond the authorized boundary, not a claim of autonomous intent.
Effect on the index
It moved the Sept. 28 reading from 20 to 25
The reading for the week to Sept. 28, 2026, with this record and without it. Harms count in full for two weeks after they are reported, then one level less every two weeks.
Counts toward the index. 18 other records behind the reading for that week.
The arithmetic
| Step | With it | Without |
|---|---|---|
| Counts toward the index?documented, external, eligible evidence | Yes | — |
| Worst documented harm, ksets the band | 2 Minor | 2 Minor |
| Harms at that level, nposition in the band | 2 | 1 |
| Highest control level breachedsets the reading only when no harm counts | — (none breached) | — (none breached) |
| Readingrounded down | 25 Minor harm | 20 Minor harm |
Counted in 2 weekly readings
| Week to | Reading | Band |
|---|---|---|
| Sept. 28, 2026 | 25 | Minor harm |
| Oct. 5, 2026 | 25 | Minor harm |
Revisions
What we changed
6 logged. Every change to a rating is logged here, with the reason.
- v6Oct. 6, 2026
Ratings confirmed by the editor.
- v5Oct. 3, 2026
Audit corrections: added the Prime Minister's 24 Sep New York press conference and dated BleepingComputer 24 Sep. The status note now says the investigation, assisted by the Australian Signals Directorate, was under way. Control mechanism kept as defeated safeguard: the Prime Minister said the agent found a way around the blocks. A report that the portal was deactivated is not added: the Sydney transcript could not be read on 3 Oct, nor could OpenAI's 28 Sep page. Ratings unchanged.
- v4Oct. 1, 2026
Recorded the discovery date as August 2026 at month precision; OpenAI says the activity was identified in a mid-August review.
- v3Oct. 1, 2026
Added OpenAI's September 28 primary update; corrected discovery to mid-August (exact day unknown), distinguished September 10 notification, expanded observed actions, and changed status to unknown pending closure evidence.
- v2Sept. 30, 2026
Rated: impact documented level 2; control type unauthorized access.
- v1Sept. 30, 2026
Backfilled from public reporting.
Cite and share
Use this record
Citation
Paperclip Index. “OpenAI research agent got around controls on an Australian government Medicare statistics portal.” Record PI-0064. Reported Sept. 24, 2026; updated Oct. 6, 2026. Rated under methodology v0.6. https://paperclipindex.com/incident/PI-0064